Accessibility Statement

Effective Date: July 10, 2026

1. Our Commitment

1.1 AGW Solutions, LLC is committed to making AwayAuth accessible to the widest possible range of people, including people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2 at Level AA, and we treat accessibility as a core part of building a trustworthy product.

1.2 Accessibility is not an afterthought for us. AwayAuth is designed in part to protect older and senior users who are frequent targets of impersonation and voice-clone scams. Serving that audience well means the Service must be usable by people with a range of vision, hearing, motor, and cognitive needs.

2. What We Do to Support Accessibility

We design and test AwayAuth with the following in mind: (a) large, legible codes — verification codes are presented at a large size to reduce reading strain; (b) high contrast — we aim to meet or exceed WCAG AA and avoid conveying meaning through color alone; (c) screen-reader support — the interface uses semantic structure, labels, and ARIA where appropriate; (d) reduced-motion support — we respect the operating system's "reduce motion" preference; (e) keyboard navigation — core flows can be operated with a keyboard, with visible focus indicators; (f) spoken-code fallback — a read-aloud code option means verification does not require fine app dexterity or precise on-screen interaction; and (g) passwordless, low-friction sign-in — passkeys and biometric device unlock reduce the burden of remembering and typing passwords.

3. Standards We Aim to Meet

Our target standard is WCAG 2.1 / 2.2 Level AA. Where relevant to specific markets or customers, we also work toward alignment with applicable requirements such as the ADA, Section 508, and EN 301 549.

4. Known Limitations

4.1 We are continually improving, and some areas may not yet fully meet our target standard. We are not currently aware of significant accessibility barriers; if you encounter one, please report it using the contact details below and we will prioritize it.

4.2 Some parts of the experience depend on third-party components (such as device authenticators and operating-system features) whose accessibility we do not fully control. We select and configure these with accessibility in mind and will address issues where we can.

5. Requesting Accommodations or Reporting Issues

5.1 If you encounter an accessibility barrier, need content in an alternative format, or want to request an accommodation, contact us at accessibility@awayauth.com (or support@awayauth.com). We welcome your feedback and treat accessibility reports as a priority.

5.2 Please describe the issue, the page or feature involved, the device and assistive technology you were using, and, if possible, how to reproduce the problem. We aim to acknowledge accessibility requests within 5 business days and to work with you toward a resolution.

6. Review and Continuous Improvement

We review this statement and our accessibility practices on a regular basis — at least annually and when we make significant changes to the Service — and update our remediation plans accordingly.

7. Contact

AGW Solutions, LLC — Accessibility: accessibility@awayauth.com · Support: support@awayauth.com.